Final consumer

1. The products may be paid through the different means of electronic payment made available, the costs of which are borne by the customer and debited in the sales document. Payment in the INCM online store can only be made via:

a. Credit card

You will need to fill in the requested card details in the spaces indicated.

b. Multibanco Reference (Exclusive of the National Interbank Network)

For payment by ATM reference you have 24 hours, after the reference is generated, for payment. At the end of this period the order is automatically canceled. The ATM reference is sent to the registration email.

c. MBWAY (National Interbank Network Exclusive)

The customer has a short period of time, 4 (four) minutes, to confirm the purchase. After this time limit the purchase order expires, in these cases it will be necessary to repeat the purchase process to receive a new notification.

2. To ensure the reliability of the payment method it is not possible to change the payment method chosen.

3. All orders placed in our online store are subject to payment within the deadline and by the means chosen at the time of purchase. If the payment is not made within the stipulated period, the order will be automatically canceled and cannot be recovered.

4. Shopify Payments is an integrated payment processing solution on the Shopify platform. Payments and refunds processed by this service may have longer terms.

5. If the buyer of the products is the holder of the INCM Customer Card, you can discount in the online store your gift cheques.

a. Gift cheques cannot be discounted against the value of currency exchanges at face value or in postage payments.

b. More than one gift voucher may be used for the same purchase, provided that the total value of the purchase is greater than the discount amount.

c. If the refund of the value of the order is requested, discounted gift cheques cannot be recovered.

6. Given the time required to reconcile payments by ATM, the forms of payment accepted by our online store may be temporarily restricted to the credit card, especially in periods of greater influx.

This solution will ensure the immediate verification of stock availability and, consequently, a faster and more efficient processing of orders, minimizing the possible need for subsequent rectifications.

Certain that this is an indispensable measure to safeguard a level of service adequate to the expectations of our customers, we regret any inconvenience that it may cause to all prefer other forms of payment such as MBWAY or Multibanco Reference (MB).

Client Companies

1. The products may be paid through the different means of electronic payment made available, the costs of which are borne by the customer and debited in the sales document. Payment in the INCM online store can be made via:

a. Credit card

You will need to fill in the requested card details in the spaces indicated.

b. Multibanco Reference (Exclusive of the National Interbank Network)

For payment by ATM reference you have 24 hours, after the reference is generated, for payment. At the end of this period the order is automatically canceled. The ATM reference is sent to the registration email.

c. MBWAY (National Interbank Network Exclusive)

The customer has a short period of time, 4 (four) minutes, to confirm the purchase. After this time limit the purchase order expires, in these cases it will be necessary to repeat the purchase process to receive a new notification.

d. Credit after the invoice has been issued and in accordance with the payment terms agreed in advance.

2. To ensure the reliability of the payment method it is not possible to change the payment method chosen.